> For the complete documentation index, see [llms.txt](https://help.thenorthcop.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.thenorthcop.com/membership-management/managing-your-membership.md).

# Managing Your Membership

You can manage your membership by visiting the [Member Dashboard](https://www.thenorthcop.com/dashboard). On the member dashboard you can.

![](/files/-MJUD4YXdpjF5h-nToK3)

## Renewals

* Memberships are automatically renewed every month through our automated system. All payments are processed through stripe, and no information is stored on our servers.&#x20;
* You can view your renewal date on your membership dashboard.&#x20;

{% hint style="warning" %}
**Failed Payments -** Quite often we see cards expired, missing or declined. You will get an email and direct message on discord if your payment fails with instructions on how to renew & join back into the group.
{% endhint %}

## Unbinding & Transferring Licenses&#x20;

* You can transfer your TheNorthCop license to another discord by selecting the unbind option on the dashboard.&#x20;
* TheNorthCop memberships can be sold utilizing [botmart.io](https://botmart.io) or any discord marketplaces.

{% hint style="danger" %}
Make sure you copy your key or write it down somewhere safe so you don't lose it!
{% endhint %}

## &#x20;Updating Membership Information

* You are able to update your membership payment information directly through the dashboard. Input your new credit card and select update payment.&#x20;

{% hint style="warning" %}
To update your membership EMAIL please [open a ticket](https://discord.com/channels/174704342912335873/815761027185508383/815761230971142145) in the group.
{% endhint %}

## Cancelling My Membership

* If at any time you feel like TheNorthCop isn't helping you, you can cancel your membership so no further payments are made. You will still be in the group until the cancellation date (next renewal date)
* You can stop and start your membership any time. If you want to take a break for one month and come back the next that's totally possible! Just cancel your membership and when you are ready to come back, login with your discord and simply add your payment information and renew.

{% hint style="danger" %}
Don't mistake **UNBINDING** your membership for **CANCELLING**. You must select **CANCEL** on the dashboard to cancel your membership.
{% endhint %}


---

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